Shipping policy

TruckFaults – Selling Policy

Selling Policy

Thank you for choosing TruckFaults.

We are committed to providing accurate, high-quality diagnostic information and excellent customer service. By purchasing from TruckFaults, you agree to the following terms:

Orders

All orders are processed as quickly as possible.

Customers are responsible for providing correct vehicle and fault information when requesting assistance.

Digital Products & Services

Due to the nature of digital products and diagnostic information, all sales are considered final once the product or service has been delivered.

If you experience any issues accessing your purchase, please contact us and we will gladly assist.

Accuracy

We strive to provide reliable and accurate fault code information. However, diagnostic results should always be verified by a qualified technician before replacing parts or performing repairs.

Refunds

Refunds may only be considered if a product has not been delivered or if there is a verified technical issue on our side.

Refund requests must be submitted within 7 days of purchase.

Customer Support

Our goal is to ensure every customer has a great experience. If you need assistance, please contact our support team and we will do our best to resolve your issue promptly.

Thank you for trusting TruckFaults